A sewage backup is an emergency: it spreads quickly, contaminates everything it touches and gets worse every time a fixture is used.
Call (866) 417-0220Why it happens in Nashville
Root-filled clay laterals
Mature trees enter older laterals and trap waste.
Combined sewer surcharge
Heavy rain fills combined sewers in the core and backs water into low drains.
Old laterals under new homes
Infill homes tied to decades-old laterals inherit their defects.
Flash flooding
Intense storms overwhelm drainage around homes and low fixtures.
Grease from heavy use
Short-term rentals and large households put more grease and wipes into older laterals, which catch on roots and cracks.
Signs to watch for
- Dirty water rising in a basement floor drain
- Sewage in a tub or shower when a toilet is flushed
- Several drains gurgling or slow at once
- Water coming out of the main cleanout
- Sewer odor in the lowest level of the home
Emergency, or can it wait?
Call right away if…
- Sewage in living space
- Backup affecting all drains
- Backup during a storm that keeps rising
Usually OK to schedule if…
- A single slow drain with no sewage
- Occasional gurgling with normal flow
What Nashville homeowners can check first
- Does it happen in dry weather or only in storms?
- Is the outdoor cleanout full?
- Was the lateral replaced when the house was built?
- Is there a backwater valve?
- Note whether the lowest drain in the house backs up first

How our plumbers fix it
- Open the cleanout to locate whether the blockage is inside or outside the house.
- Clear the main line with a cable machine or jetter.
- Run a sewer camera to find roots, breaks or sags.
- Check for a missing or failed backwater valve if backups follow storms.
Sewer Backup in Nashville: questions
What should I do during a Nashville sewer backup?
Stop using water, keep people and pets away from sewage and call a plumber. Report public sewer issues to Metro Water Services.
Can a backwater valve help in Nashville?
In areas prone to storm surcharge, a properly installed backwater valve blocks reverse flow from the public sewer.
Does homeowners insurance cover sewer backups in Tennessee?
Usually only with a sewer backup endorsement; flood damage needs separate flood insurance.
How do I prevent root backups?
Lining or replacing root-damaged sections stops roots from re-entering; routine cutting is only temporary.
Next steps
National guide: Sewer Backup · Plumbing in Nashville

