A sewage backup is an emergency: it spreads quickly, contaminates everything it touches and gets worse every time a fixture is used.
Call (866) 417-0220Why it happens in Philadelphia
Root-filled clay lateral
Old clay laterals under sidewalks admit roots that trap waste.
Combined sewer surcharge
Intense rain fills combined sewers and pushes water back into basements.
Collapsed or offset pipe
Century-old laterals settle and separate, stopping flow.
Grease in older kitchen lines
Scaled cast iron kitchen lines in row houses catch grease that eventually slows the main.
Signs to watch for
- Dirty water rising in a basement floor drain
- Sewage in a tub or shower when a toilet is flushed
- Several drains gurgling or slow at once
- Water coming out of the main cleanout
- Sewer odor in the lowest level of the home
Emergency, or can it wait?
Call right away if…
- Sewage in living space
- Backup affecting all drains
- Backup during a storm that keeps rising
Usually OK to schedule if…
- A single slow drain with no sewage
- Occasional gurgling with normal flow
What Philadelphia homeowners can check first
- Does it happen in dry weather or only in storms?
- Is the front-wall cleanout full of water?
- Are neighbors seeing backups too?

How our plumbers fix it
- Open the cleanout to locate whether the blockage is inside or outside the house.
- Clear the main line with a cable machine or jetter.
- Run a sewer camera to find roots, breaks or sags.
- Check for a missing or failed backwater valve if backups follow storms.
Sewer Backup in Philadelphia: questions
Will Philadelphia fix a sewer backup?
If the problem is in the city sewer, contact the Water Department. If it’s in your lateral, the repair is generally the owner’s responsibility.
Can a backwater valve help in Philadelphia?
Yes. A backwater valve can keep combined sewer water from backing into your basement during storms.
How do I know if the backup is my lateral or the city sewer?
A plumber can open your cleanout and camera the lateral. If your line is clear and the city sewer is full, the public system is the cause.
Does homeowners insurance cover a Philadelphia sewer backup?
Sewer backup coverage usually requires a separate endorsement. Check your policy, and photograph damage for any claim.
Next steps
National guide: Sewer Backup · Plumbing in Philadelphia

