Standing water near electrical equipment is dangerous, and every hour of flooding increases damage. Act immediately.
Call (866) 417-0220Why it happens in Chicago
Combined sewer surcharge
Heavy storms fill the combined system and push water back up basement floor drains.
Sump pump failure
Stuck floats, power outages and aging pumps fail during spring and summer storms.
Cracked private sewer
Root-filled or cracked clay laterals block flow and also let groundwater in.
Old supply lines and water heaters
Basement water heaters and aging supply connections are frequent leak sources.
Signs to watch for
- Water around the sump pit or floor edges
- Water coming up through the floor drain
- Water near the water heater or washer
- Damp walls after rain
- Musty smell and efflorescence on walls
Emergency, or can it wait?
Call right away if…
- Water near outlets, the panel or appliances
- Sewage in the basement
- Water rising during a storm
Usually OK to schedule if…
- Minor dampness after rain with no standing water
What Chicago homeowners can check first
- Is the water clean (groundwater) or dirty (sewer)?
- Did it start during heavy rain?
- Is the sump pump running and emptying the pit?
- Is there a backwater valve or overhead sewer?
- Is water coming from the floor drain, walls or a fixture?
- Did it start during heavy rain?
- Is the sump pump running?

How our plumbers fix it
- Test the sump pump, float and check valve.
- Inspect the floor drain and main line.
- Check supply lines, water heater and washer hoses.
- Evaluate downspouts and grading.
Basement Flooding in Chicago: questions
What protects a Chicago basement from sewer backups?
A backwater valve, an overhead sewer conversion or a flood control system keep public sewer water out of basement drains. A plumber can tell which suits your home.
Does homeowners insurance cover Chicago basement flooding?
Sewer backup and groundwater usually require a separate endorsement or flood coverage. Check your policy before storm season.
Is basement floodwater in Chicago safe to clean up myself?
If it came from the sewer, treat it as contaminated: wear protection, keep people and pets away, and discard soaked porous materials.
Next steps
National guide: Basement Flooding · Plumbing in Chicago · Basement Flooding in Indianapolis

